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Asia-Pacific Patient Experience Management Market Forecast 2021-2028


The Asia-Pacific patient experience management market is predicted to grow at a CAGR of 23.07% during the forecast period, 2021-2028. The government initiatives aid healthcare startups, and subsequently, healthcare digitization. Several countries are adopting EMR systems for unified records. Also, many countries are prioritizing telemedicine and E-health for better patient experience, along with adopting IoT and artificial intelligence.


Vietnam, Thailand, Australia & New Zealand, Indonesia, China, South Korea, India, Japan, and Rest of Asia-Pacific, are assessed for the Asia-Pacific patient experience management market growth. In Japan, the geriatric population is on the rise. As a result, digital healthcare is increasingly prioritized, supplemented by mobile applications and telemedicine. Also, Patient Experience Surveys are conducted to enhance patient care and experience in hospitals.

In Indonesia, the health-service infrastructure entails foreign aid, religious organizations, government health services, the private sector, and non-profit health organizations (NGOs). The country has a sophisticated health technology ecosystem, including different tech startups that offer much-needed health-related services. As of 2020, the county has more than 2 million telemedicine service users.

In Thailand, healthcare initiatives like Thailand National Digital Healthcare Workforce Development Initiative (WDI) have helped better the quality of patient experience. Machine learning is utilized in the country for improved patient experience. For instance, in the Bumrungrad International Hospital, IMB Watson is utilized in the oncology department to process guidelines, medical literature, and patient data, thereby offering personalized treatments for cancer patients.


Some prominent companies in the market are Philips Healthcare, Levo Health, LeadSquared, Medstatix Inc, PWC, etc.

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Asia-Pacific Patient Experience Management Market Forecast 2021-2028
Published By :Inkwood Research
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