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COVID-19 impact on delivery and returns

Table of Contents
Executive Summary
Summary of the impacts of COVID-19 on delivery and returns
Retailer communications about delivery and returns
Delivery and returns propositions throughout COVID-19
Retailers that have halted UK online operations
Delivery
Contactless delivery: the UK
Contactless delivery: China
Contactless delivery: the US
Fulfilment methods: click & collect
Fulfilment methods: third-party pickup
Delivery saver schemes
Consumer opinions
Returns
Issues with online returns during COVID-19
Online returns methods: contactless returns
Online returns methods: third-party pickup
Buy now, pay later options
Methodology and contact

List of Tables
Retailers' UK delivery and returns propositions throughout COVID-19
Retailers that have halted UK online operations
Measures being taken by UK delivery companies
Single User License: Report will be emailed in PDF format and can be accessed by a specific user. This License type allows the report to be Printed.
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Published By :GlobalData
Price
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