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Analysys Mason Market Research Reports

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The SaaS-based customer care: CRM leads adoption of SaaS across all telecoms segments
By Analysys Mason
"SaaS delivery models for customer care systems will become increasingly popular over the next 5 years, and will account for 60% of new deals in 2020." Communications service providers' (CSPs') objective to deliver a digit...
Jan 2017 $ 1499
The YTL Communications transforms support systems to improve customer experience and cut costs
By Analysys Mason
"In order to compete in the competitive market of Malaysia, YTL Communications underwent a transformation programme that deployed an all-new BSS and OSS support system from Elitecore." YTL Communications is a leading provi...
Jan 2017 $ 999
The Digital transformation strategies: emerging and developed market telcos pursue different paths
By Analysys Mason
"CSPs broadly agree on the need for digitisation, but their approaches vary; CSPs in emerging markets favour large end-to-end transformation, while CSPs in developed market prefer the adjunct systems approach." Communicati...
Jan 2017 $ 1499
The HPE Analyst Summit: supporting progressive CSPs in becoming DSPs is key to the company’s future business
By Analysys Mason
Analysys Mason recently attended the Hewlett Packard Enterprise (HPE) analyst summit in the UK, and discovered an upbeat vendor that is addressing many of the key questions being asked by CSPs that are making the leap towards digitalisation....
Jan 2017 $ 499
The Digital Economy Readiness Index: digital payments in the Middle East and North Africa
By Analysys Mason
"The most successful digital payments solutions in the Middle East and North Africa are those that navigate the widespread use of cash as a transaction medium in the region, and provide effective alternatives to cash." Ope...
Jan 2017 $ 1499
The Digital transformation: contextual consistency is key to CSPs enabling an omni-channel experience for customers
By Analysys Mason
Communications service providers (CSPs) are planning to invest in new software systems that enable them to provide an omni-channel experience to their customers. This comment discusses the different approaches that CSPs can take when defining...
Jan 2017 $ 499
The Digital Economy Readiness Index: digital payments in emerging Asia–Pacific
By Analysys Mason
"The growth of digital payments in EMAP is driven by ecommerce players like Alibaba, and OTT messaging platforms such as WeChat; to differentiate, operators should pursue novel ways to address consumers' challenges." Oper...
Jan 2017 $ 1499
The Digital Economy Readiness Index: digital payments in Europe and North America
By Analysys Mason
"Operators have two choices in mobile financial services: become a fully fledged financial services provider, or provide enablement services to the existing system." Operators face multiple challenges in generating a criti...
Jan 2017 $ 1499
The Telefonica is engaged with the platform economy and is paying attention to its customers' concerns
By Analysys Mason
"Telefónica plans to stay ahead of the competition by investing in becoming a platform company, and is seeking to address the privacy and data security concerns of its customers." Telefónica CEO, José...
Dec 2016 $ 499
The Inventory management: the need for real-time dynamic systems in hybrid physical-virtual networks
By Analysys Mason
"Legacy inventory management systems could cause a bottleneck in OSS for automated process flow and orchestration." Most vendors’ legacy inventory management systems are not currently set up to realise the benefits o...
Dec 2016 $ 1499
The Etiya: customer care systems
By Analysys Mason
"Etiya will continue to enhance its product portfolio to support additional BSS functionality for CSPs." Etiya is an independent software vendor that offers end-to-end delivery capability, from products, consultancy, profe...
Dec 2016 $ 999
The Developed Asia–Pacific operators’ leadership in technology will enable their increased revenue growth
By Analysys Mason
"Developed Asia–Pacific operators' leadership in technology will enable a steady increase in telecoms retail revenue, from USD172 billion in 2015 to USD189 billion in 2021." The developed Asia–Pacific telec...
Dec 2016 $ 499
The G.fast: a cost-effective step towards cloud-RAN, small-cell densification and 5G
By Analysys Mason
"G.fast enables mobile network operators to increase network capacity in a cost-effective manner using their existing infrastructure and also represents a step towards 5G." Two possible options to enable operators to meet...
Dec 2016 $ 1499
The Best of breed to best of suite in BSS: successfully transforming operations for CSPs
By Analysys Mason
"It is imperative to design an architecture that breaks down system silos and allows information to flow freely between disparate systems to enable CSPs' digital transformations." Almost all communications service provider...
Dec 2016 $ 1499
The Fixed broadband could drive postpaid mobile penetration in emerging Asia–Pacific
By Analysys Mason
"Operators in emerging Asia–Pacific could increase their postpaid mobile subscriber bases by offering fixed broadband access." Mobile revenue growth is slowing in emerging Asia–Pacific, and migrating mobile sub...
Nov 2016 $ 499
The Nokia's Gainspeed cable portfolio demonstrates that virtualisation offers vendors new revenue opportunities
By Analysys Mason
"Nokia's launch of its Gainspeed unified cable access portfolio in September 2016 demonstrates how established vendors can use software-defined networking and network function virtualisation concepts to their advantage." N...
Nov 2016 $ 499
The Identity management services: opportunities for operators
By Analysys Mason
"Operators could use identity management services to capitalise on the growth of ecommerce, provided that their solutions meet the needs of both consumers and merchants." Operators’ ambitions for consumer-oriented id...
Nov 2016 $ 1499
The Oracle's whole-hearted embrace of public cloud is a warning to the telecoms industry to pick up the pace
By Analysys Mason
"Communications service providers and vendors need to rapidly embrace cloud-native systems and decide where they can use public cloud." Oracle's push into fully cloud-native and, more importantly, public-cloud services ind...
Nov 2016 $ 499
The Altice 3Q 2016 results: USA is the main growth driver, fibre roll-out in Europe prepares the group for the future
By Analysys Mason
"Growing network investment positions Altice well for the expected strong growth in demand for high-speed broadband services." Altice's revenue returned to marginal growth in 3Q 2016, after strong performance from Cablevis...
Nov 2016 $ 499
The Huawei Technologies: network orchestration and management
By Analysys Mason
Huawei is parlaying its strength as a leading network infrastructure and professional services vendor to attack network function virtualisation (NFV)/software-defined networking (SDN)-related opportunities. This profile analyses its network orches...
Nov 2016 $ 999
The Ecommerce enablement solutions: revenue opportunities for operators
By Analysys Mason
"Operators that have developed digital services around payments, identity, and advertising are well-positioned to use these assets to deliver innovative B2B ecommerce solutions." The use of ecommerce is growing rapidly, a...
Nov 2016 $ 1499
The Accedian: service assurance
By Analysys Mason
Accedian is a supplier of multi-vendor service assurance solutions for actively monitoring the end-to-end network performance of mobile, business connectivity and enterprise networks. The company has delivered its solutions to more than 35...
Nov 2016 $ 999
The Hybrid and virtualised networks: CSPs face a paradigm shift in network planning and design
By Analysys Mason
Network virtualisation supports 'just-in-time' network planning, which will yield significant benefits for communications service providers (CSPs). CSPs will have to change the way they currently plan and design networks to attain these benefits. ...
Nov 2016 $ 1499
The Telefonica and Vodafone: markedly different approaches to NB-IoT
By Analysys Mason
Telefónica and Vodafone have provided further details on their markedly different approaches to NB-IoT, with Telefónica choosing to wait before investing in the technology. This article assesses the different plans of these two opera...
Nov 2016 $ 499
The Operators in Asia-Pacific are incorporating VoLTE into their long-term strategies
By Analysys Mason
Operators in Asia–Pacific (APAC) are progressing with their deployment of VoLTE. This comment assesses some of the specific benefits that VoLTE offers operators. and discusses key deployments in the APAC market, the future potential of this ...
Oct 2016 $ 499