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Analysys Mason Market Research Reports

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The MVNOs: adapting to emerging trends
By Analysys Mason
"Key trends, such as convergence, app-centric smartphone engagement and IoT/M2M will drive largely unrelated but interesting developments in the MVNO markets." Traditional mobile virtual network operators (MVNOs), such as ...
Mar 2017 $ 1499
The Digital eXperience Index for customer engagement systems: dynamic offers and omni-channel support
By Analysys Mason
"Operators' strategies to improve digital experience begin with the transformation of their customer-facing systems and departments." Communications service providers (CSPs) are adopting different approaches to transformin...
Mar 2017 $ 1499
The Mobile advertising: opportunities for operators
By Analysys Mason
"Operators should invest heavily in acquiring or developing localised digital advertising services if they aim to compete against Internet giants.” Operators stand at the intersection of multiple groups in the mobile...
Mar 2017 $ 1499
The Service assurance for NFV/SDN: worldwide forecast 2016–2020
By Analysys Mason
"Vendors should respond to the immediate need that CSPs have for NFV/SDN deployments by providing vIMS, vCPE and SD-WAN solutions and strengthening their services organisations." Service assurance in virtualised networks w...
Mar 2017 $ 1499
The Digital eXperience Index for service fulfilment systems: the bridge between BSS and the network
By Analysys Mason
"The Digital eXperience Index for service fulfilment systems will help operators overcome bottlenecks between their customer- and network-facing systems, which is key to improving digital experience." Communications servi...
Mar 2017 $ 1499
The Comptel: digital transformation
By Analysys Mason
"Comptel is currently on a growth trajectory in its role as a specialised provider of CSP solutions around orchestration and intelligent data." Comptel is a provider of telecoms software and services focused primarily on D...
Mar 2017 $ 999
The Cisco Jasper, Ericsson and Vodafone increase their strength in the connectivity management market
By Analysys Mason
"The widespread adoption of platforms offered by Cisco Jasper, Ericsson and Vodafone grants these companies a competitive advantage over other vendors, leaving limited room for smaller and new players to expand." Cisco Jas...
Mar 2017 $ 499
The Intel boldly re-enters the smartphone and car markets by announcing its 5G modem and GO platform
By Analysys Mason
"Intel will focus on its key areas of strength after a period of restructuring, and look to grow its share of the 5G and automated driving markets." Intel unveiled its first 5G modem at the CES 2017 in Las Vegas. This anno...
Mar 2017 $ 499
The Self-service portals for enterprises: adoption remains sluggish despite the obvious benefits
By Analysys Mason
"Although self-service portals are an important component of communications service providers' digital transformations – and can bring tangible benefits to enterprises – adoption is still low." Communications ...
Mar 2017 $ 1499
The Sky’s IP video announcement is part of a larger shift in meeting customers’ expectations for TV
By Analysys Mason
"Sky TV's shift to IP delivery, and the shift towards the greater flexibility that this facilitates, is part of a wide transformation in the TV and video-on-demand industry." Sky, the European pay-TV broadcaster, which has...
Mar 2017 $ 499
The Nokia IP video solutions: video management and delivery
By Analysys Mason
Nokia is a major supplier of video content delivery and optimisation solutions and system integration services. This company profile provides an overview of its products, professional services and strategic direction, and an analysis of its streng...
Mar 2017 $ 999
The SK Telecom: dynamic performance optimisation by automated control of SDN using real-time analytics
By Analysys Mason
SK Telecom (SKT) is the largest mobile operator in South Korea. The communications service provider (CSP) implemented performance monitoring, software-defined networking (SDN) and big data strategies in parallel with creating an effective closed l...
Mar 2017 $ 999
The Mapping the customer journey is essential for a successful digital transformation
By Analysys Mason
"Communications service providers need to prioritise effective customer engagement to provide a comparable experience to online digital companies." Customer expectations have evolved significantly in the digital era, drive...
Mar 2017 $ 499
The Tablets: worldwide market trends, forecasts and operator strategies 2016–2021
By Analysys Mason
"The tablet market worldwide is approaching maturity as tablet lifespans increase and sales decline." Annual tablet sales are forecast to decline at an average rate of 3.6% between 2017 and 2021. In spite of this fall, the...
Feb 2017 $ 1499
The Ericsson: next-generation wireless networks
By Analysys Mason
"Ericsson can provide telecommunications end-to-end solutions to address communications service providers' needs in fixed and wireless domains." Ericsson is a leading telecommunications specialist and provider of end-to-en...
Feb 2017 $ 999
The IoT opportunities for towercos: assessing the potential
By Analysys Mason
"IoT represents one opportunity for towercos to diversify their revenue, but they need to overcome different challenges in order to be successful." Towercos are increasingly looking for opportunities outside their traditio...
Feb 2017 $ 1499
The A multi-dimensional QoE assurance approach to competitive differentiation and customer retention
By Analysys Mason
"A multi-dimensional quality of experience approach to monitoring and assuring service quality can help communications service providers to create differentiation, retain customers and sustain revenue growth." Mobile commu...
Feb 2017 $ 1499
The Carrier Wi-Fi: key service assurance considerations
By Analysys Mason
"Carrier Wi-Fi strategies should include fit-for-purpose service assurance solutions to ensure superior service quality and to support key customer touchpoints and VoWiFi." Communications service providers (CSPs) should fo...
Feb 2017 $ 1499
The Nokia Networks: analytics software systems
By Analysys Mason
"Nokia AVA powers diverse business use cases and therefore offers new growth opportunities to telecoms operators."This profile provides an outline of Nokia AVA and the technologies that power it, and highlights the spe...
Feb 2017 $ 999
The Vlocity: customer care
By Analysys Mason
"Vlocity is positioning itself as a strategic partner to CSPs that are planning transformation projects to deliver a digital experience to their customers." Vlocity is a software vendor that provides cloud-native, industry...
Feb 2017 $ 999
The Nokia Networks: next-generation wireless
By Analysys Mason
"Nokia Networks can provide end-to-end telecoms solutions to address CSPs' needs across fixed and wireless domains." Following its merger with Alcatel-Lucent, Nokia Networks is in a much healthier financial position to com...
Feb 2017 $ 999
The Digital experience: omni-channel strategy should focus on supporting customer lifecycle phases
By Analysys Mason
"A contextually consistent omni-channel approach across the entire customer lifecycle will enable CSPs to deliver on the promise of digital experience." Customer care is the most important enabler of digital engagement an...
Feb 2017 $ 1499
The Digital Economy Readiness Index: digital payments in Sub-Saharan Africa
By Analysys Mason
"Operators should not try to replicate M-Pesa's success in other countries, but rather look beyond person-to-person transfers and develop a more diverse suite of financial enablement services." Sub-Saharan Africa (SSA) is ...
Feb 2017 $ 1499
The Communications service providers should not wait for NFV/SDN to embrace virtualised service assurance
By Analysys Mason
"CSPs and vendors should support the evolution of virtualised service assurance towards cloud-native (independent of the development of NFV/SDN), and consider deploying solutions in today's physical networks and operational environments."...
Feb 2017 $ 499
The HPE's service-centric solutions are paving the way for telcos' next-generation digital infrastructure
By Analysys Mason
At its Analyst event held in the UK in November 2016, Hewlett Packard Enterprise (HPE) laid out its vision for next-generation digital infrastructure, underpinned by openness and end-to-end, service-centric provisioning. This vision constitut...
Feb 2017 $ 499