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Analysys Mason Market Research Reports

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The Focusing on customer engagement: CSPs and vendors must expand their customer care strategies
By Analysys Mason
Communications service providers (CSPs) must adopt a customer-centric approach if they are to meet customer experience benchmarks set out by digital-native companies. In this report, we discuss the different business areas that CSPs need to transf...
Nov 2017 $ 1499
The eCPRI: MNOs require open fronthaul standards and multi-vendor solutions to reduce deployment costs
By Analysys Mason
"The new eCPRI standard reduces fronthaul bandwidth requirements, but much of it is vendor-specific, which means MNOs cannot mix RRH and BBU components from multiple vendors." The fronthaul bandwidth requirements of using ...
Nov 2017 $ 1499
The launch of the e-SIM-enabled Apple Watch 3 suggests mainstream acceptance of the technology
By Analysys Mason
"Apple is the first mainstream adopter of the GSMA's eSIM standard." The incorporation of an embedded SIM (eSIM) in the Apple Watch Series 3 could prove to be a turning point for the technology. This comment evaluates Appl...
Nov 2017 $ 499
The Digital business platforms: designing the CSP support platform of the future
By Analysys Mason
"Digital business platforms must be designed to deliver the scale, flexibility and extreme automation that CSPs will need." Most communications service providers (CSPs) are hindered by legacy infrastructure and proprietary...
Nov 2017 $ 1499
The Differentiating device management solutions in a complex IoT platform market
By Analysys Mason
"Offering standalone device management solutions may not be enough – vendors may face strong competition from connectivity management and application platform providers that are extending their capabilities." It can ...
Nov 2017 $ 1499
The Microsoft’s acquisition of AltspaceVR should focus operators’ attention on the social virtual reality market
By Analysys Mason
"Social VR is broad: it can function as a supplementary feature to VR applications or as a standalone platform."Microsoft’s acquisition of AltspaceVR adds further impetus to the social virtual reality (VR) market...
Nov 2017 $ 499
The Mobile operators must de-risk their MIMO antenna upgrades as traffic demand grows
By Analysys Mason
"MNOs face many challenges as they upgrade their radio and antennas to meet data traffic growth and prepare for 5G; they should consider options beyond upgrading antennas to higher-order MIMO, which will increase network complexity."...
Nov 2017 $ 499
The Flow ID service plays a pivotal role in Cable & Wireless's digital transformation
By Analysys Mason
"Cable & Wireless's Flow ID service is a fundamental step towards becoming a digital service provider (DSP); providing a personalised customer experience, underpinned by a single, unified user identity across all digital services."...
Nov 2017 $ 999
The Amdocs Digital Analyst Day: Realising the dream
By Analysys Mason
"Amdocs is operationalising its new directions to attempt to bring it, and its customers, into the cloud age of increased agility, speed, and competition." Amdocs demonstrated its commitment to its previously announced maj...
Nov 2017 $ 499
The Nokia’s Wireless PON: lightening the burden of legacy
By Analysys Mason
"Full fibre FTTP seems like an impossible capex challenge for some operators; the flexibility of combining mmWave and PON should actually help accelerate the process of dense fibre roll-out." Nokia's new wireless PON solut...
Nov 2017 $ 499
The next generation of OSS and BSS will be platforms, not systems, and will require governance
By Analysys Mason
"Next-generation BSS and OSS platforms will require a new category of system to provide governance of operations."The next-generation of automated BSS and OSS platforms will require a new generation of systems to provi...
Nov 2017 $ 499
The Oracle OpenWorld 2017: The cloud will rule the future, but current realities still demand attention
By Analysys Mason
"Oracle Communications' focus on SaaS is intense as it expands into the enterprise market, but its embedded, on-premise CSP base still demands attention." Oracle's OpenWorld 2017, held in October 2017, was dominated by dis...
Nov 2017 $ 499
The Device management enables CSPs to capture more of the IoT value chain
By Analysys Mason
"Cloud-based device management solutions offer CSPs an opportunity to expand their portfolio to support the growing IoT segment, at low-cost and with the ability to scale as required." Communications service providers (CSP...
Oct 2017 $ 499
The Customer engagement: CSPs must invest in customer journey management
By Analysys Mason
"CSPs must invest in the customer journey and channel integration to personalise customer engagements." How a communications service provider (CSP) engages with its customers can significantly influence its ability to gene...
Oct 2017 $ 1499
The Next-generation BSS: the digital business platform of the future
By Analysys Mason
"CSPs and vendors need to embrace next-generation digital business platforms driven by the rise of software-driven models for engagement and monetisation." Communications service providers (CSPs) need to adapt their busine...
Oct 2017 $ 1499
The Mobile money in emerging Asia–Pacific: trends and forecasts 2017–2022
By Analysys Mason
"Operators' mobile money solutions must provide functionality that is comparable with the solutions of OTT players such as WeChat and device manufacturers such as Samsung." Mobile financial services (MFS) are strategically...
Oct 2017 $ 1499
The Qualcomm: next-generation wireless networks
By Analysys Mason
"Qualcomm has been a pioneer in 3G and 4G/LTE SoC chipsets, and is now the market leader in handset chipset business." Qualcomm is a leading provider of 3G, 4G chipsets for smartphone OEMs. It is also deeply involved in th...
Oct 2017 $ 999
The Incognito: service fulfilment
By Analysys Mason
"Incognito are a little known BSS/OSS vendor that is having consistent success." Incognito have a host of BSS/OSS solutions for the cable communications service provider (CSP) market and are globalising under the umbrella ...
Oct 2017 $ 999
The Software AG: Digital Business Platform solution
By Analysys Mason
"Cumulocity’s recognition within the telecoms community opens the way for Software AG to target mobile operators for IoT solutions." Software AG has acquired Cumulocity, a leading IoT platform provider. This profile ...
Sep 2017 $ 999
The NEC: next-generation wireless networks
By Analysys Mason
"NEC is striving to become a reliable vendor and increase its market share with the approach of 5G – it must secure operator relationships early on and follow-up with commercial products to be successful." NEC provid...
Sep 2017 $ 999
The Mobile money in Sub-Saharan Africa: trends and forecasts 2017–2022
By Analysys Mason
"Operators in Sub-Saharan Africa must develop their mobile money offerings into full banking services to remain competitive." Operators have struggled to replicate the success of Kenya’s M-Pesa in other parts of Sub-...
Sep 2017 $ 1499
The MulteFire: vendors have an opportunity to accelerate small-cell deployment in unlicensed spectrum
By Analysys Mason
"Vendors must look to small cells to make up for some of the revenue that they are losing because LTE deployments are coming to an end." Telecoms software vendors have seen their wireless infrastructure revenue flatten or ...
Sep 2017 $ 1499
The Blockchain in telecoms: revisiting use cases and challenges
By Analysys Mason
"Blockchain’s potential must be set against the practical realities of implementing production-ready telecoms systems in highly regulated verticals." Operators have launched new initiatives to capitalise on blockchai...
Sep 2017 $ 1499
The Enterprise survey 2017: Australia country report
By Analysys Mason
"Satisfaction with telecoms services in Australia is generally low, with large differences in Net Promoter Score between primary competitors." Increasing price competition and large differentials in Net Promoter Score (NPS...
Sep 2017 $ 1499
The Enterprise survey 2017: China country report
By Analysys Mason
"Enterprise customers' satisfaction with basic telecoms services is low in China and poses a significant risk to operators as competition increases." Enterprises in China are among the least satisfied with their telecoms s...
Aug 2017 $ 1499